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Never An Email Fired In Anger
Tell me if this doesn’t sound familiar: someone sent an email, copied to probably half the office, accusing you or your team of some deficiencies. Sometimes the accuser didn’t even get all the facts...
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Change Your Mind And Change Your Life This Week
Have you ever notice what all the top performers in a business sound like? They sound VERY different. They understand the context of the job as well as the job itself. They understand the value that...
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What Bosses Really Say When They Say What They Said
What can I do for you? (Translated) What do you need from me so that you can do more things that make me successful? What are you busy with lately? (Translated) What are you doing at the moment to...
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Global Conference Calls? 10 Things That Will Make Your Asian Colleagues Love...
If you are based outside of Asia and is part of a global operation, you have regular conference calls with your colleagues in Asia. The only possible time to hold a call that includes people from...
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Why Do Great Salespeople Love Objections?
Next to getting “Yeses”, great salespeople love getting objections. Salespeople love objections because they realize the toughest prospects to sell are those with NO objections. Yes: if you think...
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We All Tend To Do Business With People We Like
I was in Kuala Lumpur this week meeting some of our biggest clients. These clients reminded me once again, as in a lot of other places in the world, relationships still reign supreme when it comes to...
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How To Make A Better Pitch
If you read this all the way through you will make better pitches. This is not so much a boast but a benefit statement. I am proposing a trade right up front : I am stating what I am going…Read more ›
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What Is Executive Presence and How Do You Get More?
It’s the commanding presence when you walk into a room. It’s the respect you get as a professional through how you come across and how you behave. It’s the attention that you get when you speak. It’s...
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Watch HOW You Say It!
I was in Vietnam for the first time last week. I met with clients in Hanoi as well as Ho Chi Min City. Vietnam does not have a common English-speaking heritage. I am grateful that they tried their...
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